FAQ
Registration & Payment
Both packages provide you access to the in-person event at Marina Bay Sands as well as ATF Online+. Click here to find out what the various options are.
For exhibition or sponsorship enquiries, please contact PHUA Meen Yi at [email protected]
For further assistance, please contact the ATF team with your enquiry here, or email us at [email protected]
Each registration page has a timeout period of 30 minutes if there is no activity detected. Check your inbox for an email with the subject “Incomplete Order for Asia TV Forum & Market (ATF)” for the link to resume your registration with the same email address.
If you did not manage to complete the registration again, please wait for another “Incomplete Order” email with a new link to be sent to you to resume your registration.
To ensure the information that were filled in previously will be retained, you are advised to use the same device to resume your registration before clearing your internet history or cookies.
For further assistance, please contact the ATF team at [email protected] and include screenshots of the issues that you are facing.
To amend, cancel, or update your registration, please email the ATF team at [email protected]
For online registration, you will be able to pay by credit card (VISA or MASTERCARD) or wire transfer. We do not accept payments in cash.
Travelling to Singapore
All travellers are welcome to Singapore regardless of COVID-19 vaccination status.
From 13 February 2023, all non-fully vaccinated travellers entering Singapore will no longer be required to show proof of a negative Pre-Departure Test. Non-fully vaccinated Short Term Visitors will no longer be required to purchase COVID-19 travel insurance.
Mask-wearing is not required, except in healthcare and residential care settings.
All travellers entering Singapore via air or sea (including Singapore residents), and Short-Term Visitors entering via land, must continue to submit a health declaration via the SG Arrival Card e-service (https://eservices.ica.gov.sg/sgarrivalcard) 3 days before arrival (including the day itself). Please note the SG Arrival Card is an electronic health declaration and not a visa.
Travellers are advised to check the ICA website for the latest border measures before entering Singapore.
Check if you need an entry visa or get more information on Singapore’s border requirements & restrictions on the ICA website.
For further assistance, please contact the ATF team with your enquiry here, or email us at [email protected]
